Who We Are
Iron Brand Collective Ltd ("Iron Brand", "we", "us", "our") is a branding and design agency registered in England and Wales. Our registered address is 123 Industrial Way, Suite 100, New York, 10001. Our contact email is team@iron-brand.com.
This privacy policy explains how we collect, use, store, and protect your personal data when you use our website (iron-brand.com) or engage with our services.
What Data We Collect
Data you provide directly
- Contact form submissions — name, email address, company name, and the content of your message when you contact us via our website.
- Client project data — information you share with us in the course of a branding or design engagement, including business information, brand assets, and any personal data contained within materials you provide.
Data collected automatically
- Analytics data — we use Microsoft Clarity to understand how visitors use our website. Clarity collects behavioural data including mouse movements, clicks, and scroll patterns using session recordings and heatmaps. This data is anonymised and aggregated. Microsoft Clarity's privacy policy is available at microsoft.com/en-us/clarity/privacy.
- Cookies — we use essential cookies required for the website to function, and analytics cookies (Microsoft Clarity) to improve the user experience. You will be asked for your consent before analytics cookies are set. See our Cookie Policy below for full details.
- Server logs — our hosting provider may automatically collect IP addresses, browser type, and referring URLs for security and performance purposes.
How We Use Your Data
We use your personal data to:
- Respond to enquiries submitted via our contact form
- Deliver branding, design, and website services to clients
- Improve the performance and usability of our website via analytics
- Meet our legal and contractual obligations
- Send project-related communications to existing clients
We do not use your data for unsolicited marketing without your explicit consent.
Legal Basis for Processing
Under UK GDPR, we process your data on the following legal bases:
- Legitimate interests — responding to enquiries and improving our website
- Contract performance — processing data necessary to deliver agreed services
- Legal obligation — where we are required to retain records by law
- Consent — for analytics cookies (Microsoft Clarity)
How Long We Keep Your Data
- Contact form enquiries — 2 years from date of submission
- Client project data — 6 years from project completion (for legal and tax compliance)
- Analytics data — as determined by Microsoft Clarity's retention policy
Who We Share Your Data With
We do not sell your personal data. We may share it with:
- Service providers — trusted third parties who assist in delivering our services (e.g. cloud hosting, project management tools), bound by data processing agreements
- Microsoft Clarity — for website analytics (data may be processed outside the UK; Microsoft maintains Standard Contractual Clauses for international transfers)
- Legal authorities — where required by law
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, email us at team@iron-brand.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Cookie Policy
Essential cookies
These are required for the website to function and cannot be disabled.
Analytics cookies (Microsoft Clarity)
Microsoft Clarity uses cookies to collect session recordings and heatmap data. These are only set with your consent. You can withdraw consent at any time by clearing your cookies or using our cookie preference centre.
| Cookie | Purpose | Duration | |--------|---------|----------| | _clck | Persists Clarity User ID | 1 year | | _clsk | Connects multiple page views in a single session | 1 day | | CLID | Identifies first-time Clarity users | 1 year | | ANONCHK | Verifies if cookies are enabled | 10 minutes | | MR | Indicates whether to refresh MUID | 7 days | | MUID | Identifies unique web browsers visiting Microsoft sites | 1 year | | SM | Syncs the MUID across Microsoft domains | Session |
Changes to This Policy
We may update this privacy policy from time to time. The date at the top of this page reflects when it was last updated. Continued use of our website constitutes acceptance of the updated policy.
Contact
For any privacy-related questions, contact us at team@iron-brand.com.
Iron Brand Collective Ltd — iron-brand.com